FDM Team COMMITTED TO PROTECTING THE VOLUNTEER FIREFIGHTER COMMUNITY Rafaiel Bernardo Clerical Claims Assistant x7025 John Caputo Marketing Manager x7011 Roy Denny, MBA, CIC, CRM | EVP/COO x7099 Tricha Higgins Manager of Underwriting x7031 Matt Marinelli Staff Accountant x7042 Noreen A. Michels Senior Claims Examiner x7027 Pamella Rattray Senior Claims Examiner x7023 Jessyca Ruiz Medical Claims Examiner x7026 Ellene Thorne Office Administrator x7051 Yenny Tjokrosudarmo Medical Claims Examiner x7024 Lorines Vega Claims Manager x7021 Ken Willis EVP/CFO x7041 Website Coordinator